Frequently asked questions

Client Questions

As a client (Project owner), you post a project and review proposals from suitable contractors for free. Once you have agreed on the Project’s scope, terms and deliverables through the bidding process, you award the project to the successful contractor and are ready to go. Deliverables can also be set as milestone payments, so when a contractor completes a milestone an invoice will be sent to you for approval.

  • Mining
  • Oil and Gas
  • Water
  • Transportation
  • Energy
  • Building

The flexibility and scalability of Oncontractor makes it suitable for large multinational companies through to smaller service companies and consultancies.

Predominately white collar professionals with engineering, technical, science or commercial backgrounds. Oncontractor is suitable for all stages of the project lifecycle for from the evaluation and definition stages through to execution, operations and maintenance.

You can post almost anything from a single calculation that could take a few hours over the weekend to a detailed study which could run several months. We’ve included some example projects below:

  • Cost and materials estimate for an upcoming project bid
  • Pump sizing calculation
  • Fluid flow calculation
  • Vertical lift performance tables for a well
  • Reserves reports
  • Quality assurance plan for the construction of the footings for a windfarm
  • Spatial mapping model of a delta system
  • Ventilation study
  • Rock mechanics model
  • Interpretation report for a gold assay
  • Structural analysis of a retaining wall
  • Sensitivity study of fluid composition or pressures in part of a process

That’s your call to make depending on the project.

Definitely. One of the significant advantages of Oncontractor is the ability to access contractors anywhere in the world at competitive global rates. Many of our contractors are based in global service centres and complete projects across a broad range time zones and locations.

The contractor. The fee is deducted from the contractor’s invoice at the time payment is made. The contractor has the discretion as to whether to build our fee into their costs when bidding or to absorb it as a business development expense (in line with their standard tender process).

You set your preferred rate when you post a project or have the contractors bid with their rates. One of the key strengths of the platform is that it provides a competitive and transparent marketplace to ensure you get the best contractor at the best rate. We can also assist with advice on setting rates as required.

You can easily extend a project at any time through our platform by changing or adding a new milestone payment.

The contractor submits an invoice through Oncontractor which is sent for your approval. Invoices are submitted once you approve a milestone for payment.

This will largely depend on where you and the contractor are based. In most cases, contractor fees are tax deductible. Provided the contractor you engage remains an independent contractors and does not transition to direct hire employment, you also don’t need to pay payroll tax, superannuation or similar employment benefits or have the same tax withholding obligations as you would for direct hire employees. This is a significant cost saving over hiring employees directly.

You specify how you would like to pay for the project. If it is a defined project with clear deliverables and timeframes, it is usually best to set a fixed value for the entire project.

Where you don’t know what is involved in the project initially or it is an ongoing assignment, an hourly or day rate may be more appropriate. Ultimately, the decision is yours taking into account the nature of the project.

We enable clients to engage contractors directly without the office overheads, inefficiencies and margins of service companies, consultancies and recruitment companies. We have also removed the costs of employing employee’s directly (particularly around statutory costs).

This largely comes down to communication and expectation setting which we can assist you with.

The key factors in successful engagements include:

  • Setting clear deliverables and timeframes up front
  • Specifying what resources are included to assist (existing models, P&ID’s, data etc) and what is not included
  • Clearly define and agree on the scope of work and timeframe to remove any ambiguity
  • Schedule regular reviews with the contractor (1 to 2 times a week is recommended)
  • If expectations are not being met, raise the issue early with the contractor

Oncontractor is available to assist at any stage in the Project.

The contractor is responsible for delivering the work to the expectations you set when awarding the project.

Many of our contractors have in place their own Professional Indemnity and Public Liability insurance.

You should advise contractors what level of cover you are comfortable with and specify this in the project brief if necessary. It is also good practice to request copies of any necessary insurance certificates from the contractors.

The project you award to the contractor should include clear deliverables (we have tools to assist with this). If these deliverables are not met to your expectations, then your best course of action is to speak to the contractor directly and, if necessary, withhold payment of any outstanding invoices until the deliverables are met. As a general rule of thumb, the best approach is to treat the contractor as you would any other contractor or service provider.

We are a platform for introducing two independent parties. We do not warrant or guarantee the services provided. This should be covered off in your agreement with the contractor.

We are a platform for introducing two independent parties. It is up to the client and the contractor to set the terms of the project including the deliverables and terms of payment. The contractor can pursue clients through the standard legal channels in the event of non-payment for work that has been completed in accordance with the terms agreed to between the client and contractor.

Oncontractor uses 256 bit SSL encryption (similar to internet banking). In regard to IP and data, we would recommend that you have the contractors sign a non-disclosure agreement or a confidentiality agreement. You can also withhold any confidential information that does not affect the contractor from completing their agreed scope of work.

Contractor Questions

This is entirely up to you depending on the nature of the project and your current / previous rates. One potential approach is to convert your notional hourly salary to an hourly rate and price your bid rate from there

The client is responsible for payment upon the successful completion of the project or upon the reaching of any milestones that have been agreed to.

Once you have completed the project or part of the project, an invoice is automatically generated and sent to the client. Once we receive payment from the client, we will transfer the balance of the invoice to you minus our fee.

Depending on the project, you could agree to fortnightly payment, monthly payment or payment upon the completion of the project with possible milestone payments. This is for you and the client to decide having regard to the project and standard commercial practice.

We are a platform for introducing two independent parties. If you meet the agreed upon deliverables for the project, you are entitled to payment from the client. In the event of non-payment, you can take the full range of legal options available to you to obtain payment as you would for any similar client engagement. We also offer an arbitration service which is included in our fee.

This will depend on the client’s requirements and your risk appetite. Many of our contractors have insurance already in place which can put them in a significantly stronger position when tendering for projects.

We would strongly advise you to obtain appropriate insurance that covers the work to be performed on the project. As a minimum, we would recommend Professional Indemnity and Public Liability insurance.

One of the most important factors of successful engagements is setting expectations upfront. This is a two way street and it is important that you and the client set and agree to expectations and deliverables that are realistic and achievable.

As with any client engagements, there is the possibility that factors may change over time that will impact the project. It is important to regularly communicate with the client on any proposed changes and ensure that you both agree in writing to any changes made.

Definitely. One of the key benefits of the platform is the ability to bid on work anywhere in the world. Many of our contractors are based overseas in locations such as the UK, Europe and the US. The only constraint on this are projects where the client requires site based work (unless you are willing to travel!).

As a contractor, you are responsible for managing your tax and superannuation (where applicable). Good bookkeepers are generally inexpensive and can be money well spent to free up your time to deliver on projects and ensure you are compliant.

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